Privacy policy

Privacy Policy

Introduction
At Institut Neuro Performance Inc., operating under the website q-store.fr, we are committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, and share your personal information when you use our online store.

Information We Collect
When you make a purchase on our website, we ask you to provide certain personal information to process your order. This information includes:

  • Your first and last name
  • Billing and shipping addresses
  • Payment details (we do not store your credit card information)
  • Email address
  • Phone number

Use of Information
We use the information we collect for various purposes:

  • To process your transactions.
  • To communicate with you about your order, our store, new products, and other updates.
  • To improve and personalize our services and your experience on our site.
  • To perform internal and market analysis.

Sharing of Information
We only share your personal information with third parties under the following circumstances:

  • Payment and logistics service providers to facilitate the purchase and delivery of your orders.
  • IT services and cloud providers for data storage.
  • When required by law, such as to comply with search warrants or other legal requests.

Information Security
We take the security of your information very seriously. We implement physical, technical, and administrative security measures to protect your data against unauthorized access, loss, destruction, or alteration. Online transactions are secured by SSL technology.

Your Rights
You have the right to request access, correction, updating, or deletion of your personal information. You can also object to our processing of your personal data or request that we limit this processing. To exercise these rights, please contact us at support@q-store.fr.

Cookies and Similar Technologies
Our site uses cookies to enhance your browsing experience. Cookies are text files stored on your device that allow us to recognize your browser and remember certain information. You can configure your browser to refuse all cookies or to notify you when a cookie is being sent.

Changes to This Policy
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons. Changes will take effect immediately after being posted on our website.

We encourage you to review this policy regularly to stay informed about how we manage your personal information.